{"id":1255,"date":"2022-04-22T17:23:34","date_gmt":"2022-04-22T13:23:34","guid":{"rendered":"https:\/\/jugaad.az\/blog\/?p=1255"},"modified":"2024-07-29T15:45:12","modified_gmt":"2024-07-29T11:45:12","slug":"whatsapp-catbotlari","status":"publish","type":"post","link":"https:\/\/jugaad.az\/blog\/whatsapp-catbotlari\/","title":{"rendered":"WhatsApp botlar\u0131 biznesiniz \u00fc\u00e7\u00fcn \u0259n yax\u015f\u0131 h\u0259ll yoludurmu?"},"content":{"rendered":"

WhatsApp botlar\u0131 biznesiniz \u00fc\u00e7\u00fcn \u0259n yax\u015f\u0131 h\u0259ll yoludurmu?<\/h1>\n

\u0130nsanlar Chatbotun \u0259vv\u0259lc\u0259d\u0259n doldurulmu\u015f mesajlarla istifad\u0259\u00e7il\u0259rl\u0259 \u00fcnsiyy\u0259t quran bir proqram oldu\u011funu s\u00f6yl\u0259dikd\u0259 bunu ba\u015fa d\u00fc\u015fm\u0259k asand\u0131r.\u00a0Bu \u00fcnsiyy\u0259t m\u0259tn v\u0259 ya h\u0259tta s\u0259s \u015f\u0259klind\u0259 ola bil\u0259r.<\/p>\n

Ancaq WhatsApp Chatbot \u00fc\u00e7\u00fcn onun t\u0259rifi t\u0259tbiqi il\u0259 g\u0259lir. WhatsApp Chatbot \u0259sas\u0259n WhatsApp Biznes Hesab\u0131n\u0131zda sat\u0131\u015f v\u0259 m\u00fc\u015ft\u0259ri d\u0259st\u0259yinizi avtomatla\u015fd\u0131rma\u011fa imkan verir .<\/p>\n

M\u0259s\u0259l\u0259n, WhatsApp Business-d\u0259n istifad\u0259 ed\u0259r\u0259k e-ticar\u0259t ma\u011fazas\u0131 i\u015fl\u0259dirsinizs\u0259, WhatsApp botu soru\u015fduqda m\u0259hsullar\u0131 v\u0259 kateqoriyalar\u0131 istifad\u0259\u00e7il\u0259riniz\u0259 g\u00f6st\u0259r\u0259c\u0259k<\/p>\n

 <\/p>\n

H\u0259qiq\u0259t\u0259n WhatsApp Chatbotuna ehtiyac\u0131n\u0131z varm\u0131?<\/h2>\n

WhatsApp<\/a>-da olmaq ist\u0259y\u0259n bir biznessiniz?\u00a0\u018fg\u0259r bel\u0259dirs\u0259, niy\u0259?\u00a0M\u00fctl\u0259q ona g\u00f6r\u0259 ki, ya siz:<\/p>\n

    \n
  1. WhatsApp Business h\u0259llind\u0259n istifad\u0259 ed\u0259r\u0259k biznesinizi art\u0131rmaq ist\u0259yirsiniz v\u0259 ya<\/li>\n
  2. WhatsApp-da m\u00fc\u015ft\u0259ri d\u0259st\u0259yinizi g\u0259tirm\u0259k ist\u0259yir\u0259m.<\/li>\n<\/ol>\n

    WhatsApp-da biznesinizi geni\u015fl\u0259ndirm\u0259k ist\u0259yirsinizs\u0259, veb sayt\u0131n\u0131z\u0131n v\u0259 ya ma\u011fazan\u0131z\u0131n t\u0259cr\u00fcb\u0259sini WhatsApp-da t\u0259qdim etm\u0259lisiniz.\u00a0Siz b\u00fct\u00fcn m\u0259hsullar\u0131 t\u00f6vsiy\u0259 ed\u0259c\u0259k, kateqoriyalar g\u00f6st\u0259r\u0259c\u0259k, xat\u0131rlatmalar g\u00f6nd\u0259r\u0259c\u0259ksiniz v\u0259 m\u00fctl\u0259q m\u00fc\u015ft\u0259ril\u0259rinizl\u0259 dan\u0131\u015fmal\u0131s\u0131n\u0131z.<\/p>\n

    Bunu 24*7 nec\u0259 ed\u0259 bil\u0259rs\u0259n?\u00a0<\/strong><\/p>\n

    G\u00fcnd\u0259 1000 m\u00fc\u015ft\u0259ri s\u00f6hb\u0259tini idar\u0259 etm\u0259k \u00fc\u00e7\u00fcn ne\u00e7\u0259 sat\u0131\u015f\/d\u0259st\u0259k canl\u0131 s\u00f6hb\u0259t agenti i\u015f\u0259 g\u00f6t\u00fcr\u0259 bil\u0259rsiniz?<\/strong><\/p>\n

    Buna g\u00f6r\u0259 WhatsApp avtomatla\u015fd\u0131r\u0131lmas\u0131 laz\u0131md\u0131r.\u00a0Bu, t\u0259kc\u0259 s\u0259m\u0259r\u0259li v\u0259 daha s\u00fcr\u0259tli deyil, h\u0259m d\u0259 x\u0259rcl\u0259rinizi xeyli q\u0259na\u0259t edir.<\/p>\n

    A\u011f\u0131ll\u0131 WhatsApp chatbot il\u0259 WhatsApp avtomatla\u015fd\u0131r\u0131lmas\u0131:<\/p>\n

    1. Qeyri-i\u015f saatlar\u0131nda bel\u0259 istifad\u0259\u00e7il\u0259riniz\u0259 k\u00f6m\u0259k ed\u0259c\u0259k.<\/p>\n

    2. \u00c7oxlu agentl\u0259rin i\u015f\u0259 g\u00f6t\u00fcr\u00fclm\u0259si x\u0259rcl\u0259rin\u0259 q\u0259na\u0259t edir.<\/p>\n

    3. O, insanlardan f\u0259rqli olaraq, eyni anda bir ne\u00e7\u0259 s\u00f6hb\u0259ti idar\u0259 ed\u0259 bilir.<\/p>\n

    4. S\u00fcr\u0259tli v\u0259 y\u00fcks\u0259k s\u0259m\u0259r\u0259lidir.<\/p>\n

    WhatsApp Business API il\u0259 WhatsApp Chatbot \u0259ld\u0259 edin<\/h2>\n

    He\u00e7 bir adi WhatsApp n\u00f6mr\u0259sind\u0259 chatbot aktivl\u0259\u015fdiril\u0259 bilm\u0259z.\u00a0 \u00c7\u00fcnki\u00a0 WhatsApp biz\u0259 bunu etm\u0259y\u0259 icaz\u0259 vermir. WhatsApp bot konsepsiyas\u0131 2018-ci ild\u0259 Facebook<\/a>-un biznesl\u0259r \u00fc\u00e7\u00fcn WhatsApp Business API-ni i\u015f\u0259\u00a0salmas\u0131<\/strong><\/p>\n

    il\u0259 yaran\u0131b. WhatsApp Business API biznesl\u0259r\u0259 WhatsApp-da m\u00f6vcud olma\u011fa imkan verir v\u0259 onlar h\u0259m\u00e7inin\u00a0t\u0259sdiql\u0259nmi\u015f WhatsApp Business hesab\u0131 \u0259ld\u0259 edirl\u0259r.<\/strong><\/p>\n

    WhatsApp API-l\u0259ri il\u0259 siz sat\u0131\u015f v\u0259 m\u00fc\u015ft\u0259ri d\u0259st\u0259yini avtomatla\u015fd\u0131rmaq \u00fc\u00e7\u00fcn WhatsApp botu, CRM, s\u00f6hb\u0259t agentl\u0259ri idar\u0259 paneli v\u0259 s. kimi \u00f6z sisteml\u0259rinizi inteqrasiya ed\u0259 bil\u0259rsiniz.<\/p>\n

    Chatbot v\u0259 S\u00f6hb\u0259t Dizayn\u0131<\/h2>\n

    WhatsApp Business<\/a> hesab\u0131n\u0131z \u00fc\u00e7\u00fcn WhatsApp botu yaratd\u0131\u011f\u0131n\u0131z zaman o, biznesinizin ilk interaktiv simas\u0131 kimi i\u015fl\u0259yir. Bel\u0259likl\u0259, \u0259n vacib aspekti, y\u0259ni s\u00f6hb\u0259t dizayn\u0131n\u0131 n\u0259z\u0259r\u0259 almaq \u00e7ox vacibdir.<\/p>\n

    S\u00f6hb\u0259t Dizayn\u0131:<\/strong>\u00a0S\u00f6hb\u0259t dizayn\u0131 m\u00fc\u015ft\u0259rinizin WhatsApp Botunuzla ed\u0259 bil\u0259c\u0259yi b\u00fct\u00fcn m\u00fcmk\u00fcn s\u00f6hb\u0259tl\u0259ri quraca\u011f\u0131n\u0131z bir prosesdir.\u00a0Bu, WhatsApp avtomatla\u015fd\u0131rman\u0131z\u0131n \u0259sas\u0131n\u0131 t\u0259\u015fkil edir.<\/p>\n

    S\u00f6hb\u0259t dizayn\u0131 siz\u0259 m\u00fc\u015ft\u0259ril\u0259rinizin ehtiyaclar\u0131n\u0131, onlar\u0131n bir sual verm\u0259k yollar\u0131n\u0131 m\u00fc\u0259yy\u0259n etm\u0259y\u0259 k\u00f6m\u0259k ed\u0259c\u0259k.<\/p>\n

    Lakin chatbot d\u00fczg\u00fcn cavab\u0131 \u00e7atd\u0131ra bilm\u0259dikd\u0259 istifad\u0259\u00e7il\u0259rin m\u0259yus oldu\u011funu bilm\u0259k vacibdir. Dan\u0131\u015f\u0131q dizayn\u0131 UX-i art\u0131rma\u011fa v\u0259 WhatsApp botunuzun<\/a> u\u011furla cavab ver\u0259 bil\u0259c\u0259yi sor\u011fular\u0131n faizini art\u0131rma\u011fa k\u00f6m\u0259k ed\u0259c\u0259k.<\/p>\n

    1. \u00c7oxsayl\u0131 Chatbot Ax\u0131n\u0131 yarad\u0131n:<\/strong>\u00a0\u0130stifad\u0259\u00e7il\u0259ri son m\u0259qs\u0259dl\u0259riniz\u0259 \u00e7atd\u0131rmaq \u00fc\u00e7\u00fcn \u00e7oxlu dan\u0131\u015f\u0131q ax\u0131n\u0131n\u0131n olaca\u011f\u0131n\u0131 n\u0259z\u0259r\u0259 almal\u0131s\u0131n\u0131z ki, bu da y\u0259qin ki, al\u0131\u015f v\u0259 ya forma ola bil\u0259r.\u00a0\u00c7oxlu ax\u0131nlarla siz Dan\u0131\u015f\u0131q Dizayn\u0131n\u0131z\u0131 y\u00fcks\u0259k s\u0259m\u0259r\u0259li ed\u0259 bil\u0259rsiniz.<\/p>\n

    2. Faydal\u0131 Fallbacks \u0259lav\u0259 edin:<\/strong>\u00a0He\u00e7 bir chatbot sor\u011fular\u0131n 100%-n\u0259 cavab ver\u0259 bilm\u0259z.\u00a0WhatsApp chatbotunuzun sor\u011funu h\u0259ll ed\u0259 bilm\u0259y\u0259c\u0259yi b\u0259zi m\u0259qamlar ola bil\u0259r.\u00a0Buna Chatbot u\u011fursuzlu\u011fu v\u0259 ya Fallback deyilir.
    \nS\u00f6hb\u0259ti t\u0259rtib ed\u0259rk\u0259n, \u201c\u00fczr ist\u0259yirik!\u00a0H\u0259l\u0259lik buna cavab ver\u0259 bilm\u0259r\u0259m.\u00a0Z\u0259hm\u0259t olmasa bunu t\u0259krarlay\u0131n.’\u00a0Onu daha interaktiv etm\u0259y\u0259 \u00e7al\u0131\u015f\u0131n.\u00a0Siz h\u0259m\u00e7inin \u0259sas menyunu v\u0259 ya alt menyunu g\u00f6st\u0259r\u0259 bil\u0259rsiniz ki, istifad\u0259\u00e7il\u0259r oradan ist\u0259dikl\u0259ri \u015fey\u0259 ke\u00e7\u0259 bilsinl\u0259r.<\/p>\n

     <\/p>\n

    3. Sat\u0131c\u0131 deyil, d\u0259st\u0259k olun:<\/strong> S\u00f6hb\u0259ti t\u0259rtib ed\u0259rk\u0259n \u0259min olun ki, chatbot n\u0259zak\u0259tli olmal\u0131 v\u0259 k\u00f6m\u0259k\u00e7i kimi s\u0259sl\u0259nm\u0259lidir. L\u00fctf\u0259n, m\u0259hsullar\u0131n\u0131z\u0131 h\u0259dd\u0259n art\u0131q bazara \u00e7\u0131xarmay\u0131n v\u0259 ya \u00e7ox \u00f6y\u00fcnm\u0259yin. M\u00fc\u015ft\u0259ril\u0259riniz\u0259 soru\u015fduqda yaln\u0131z faydal\u0131 \u015feyl\u0259ri g\u00f6st\u0259rin.<\/p>\n

     <\/p>\n

    4. Uzun m\u0259tnl\u0259rd\u0259n \u00e7\u0259kinin:<\/strong>\u00a0WhatsApp-da uzun m\u0259tni ne\u00e7\u0259 d\u0259f\u0259 oxuyard\u0131n\u0131z?\u00a0Eyni \u015feyl\u0259r istifad\u0259\u00e7il\u0259rinizl\u0259 d\u0259 olur.\u00a0\u00c7at robotunuzun cavablar\u0131n\u0131 q\u0131sa v\u0259 t\u0259sirli tutun.\u00a0Bir \u015feyi \u0259trafl\u0131 izah etm\u0259k ist\u0259yirsinizs\u0259, q\u0131sa mesaj\u0131n\u0131zla birlikd\u0259 s\u0259n\u0259d v\u0259 ya media \u0259lav\u0259 edin.<\/p>\n

     <\/p>\n

    5. Ba\u011flama Mesajlar\u0131nda F\u0259aliyy\u0259t\u0259 \u00c7a\u011f\u0131r\u0131\u015f \u0259lav\u0259 edin:<\/strong>\u00a0\u0130ndi biz n\u0259 \u00fc\u00e7\u00fcn WhatsApp Chatbot qururuq?\u00a0Daha \u00e7ox i\u015f \u0259ld\u0259 etm\u0259k \u00fc\u00e7\u00fcn daha d\u0259qiq des\u0259k.\u00a0Qeyd etm\u0259k vacibdir ki, s\u00f6hb\u0259tin sonunda chatbot istifad\u0259\u00e7id\u0259n \u201cindi al!\u201d kimi bir h\u0259r\u0259k\u0259t t\u0259l\u0259b etm\u0259lidir.\u00a0v\u0259 ya ‘Detallar\u0131 doldurun’.<\/p>\n

     <\/p>\n

    S\u00f6hb\u0259t dizayn\u0131n\u0131n m\u0259qs\u0259di WhatsApp Chatbotunuzla UX-i t\u0259kmill\u0259\u015fdirm\u0259kdir.\u00a0Yax\u015f\u0131 UX h\u0259m d\u0259 WhatsApp-da marka d\u0259y\u0259rinizi yaratma\u011fa k\u00f6m\u0259k ed\u0259c\u0259k.<\/p>\n

    WhatsApp Chatbot: Uy\u011funluq T\u0259limatlar\u0131<\/h2>\n

    Biznesiniz \u00fc\u00e7\u00fcn WhatsApp botlar\u0131ndan istifad\u0259 etm\u0259zd\u0259n \u0259vv\u0259l bilm\u0259li v\u0259 riay\u0259t etm\u0259li oldu\u011funuz bir ne\u00e7\u0259 qaydalar var.<\/p>\n

    \u018fg\u0259r siz art\u0131q biznesiniz \u00fc\u00e7\u00fcn WhatsApp-dan istifad\u0259 edirsinizs\u0259, bunlarla tan\u0131\u015f ola bil\u0259rsiniz.\u00a0Ancaq bunu t\u0259krarlamaq he\u00e7 vaxt pis fikir deyil, \u00e7\u00fcnki uy\u011funsuzlu\u011fun n\u0259tic\u0259l\u0259ri WhatsApp xidm\u0259tl\u0259rind\u0259n istifad\u0259nin qada\u011fan edilm\u0259si q\u0259d\u0259r a\u011f\u0131r ola bil\u0259r.<\/p>\n

      \n
    1. WhatsApp Business mesajlar\u0131 qo\u015fulma yolu il\u0259 verilir.\u00a0Bu o dem\u0259kdir ki, g\u00f6nd\u0259ril\u0259n mesajlar yaln\u0131z sizd\u0259n mesaj alma\u011fa raz\u0131l\u0131q vermi\u015f insanlara aid ola bil\u0259r.<\/li>\n
    2. Siz mesajlar\u0131 ald\u0131qdan sonra ilk 24 saat \u0259rzind\u0259 s\u0259rb\u0259st \u015f\u0259kild\u0259 (m\u0259zmun v\u0259 qiym\u0259t bax\u0131m\u0131ndan) cavab ver\u0259 bil\u0259rsiniz.\u00a0 Bundan sonra siz yaln\u0131z \u0259vv\u0259lc\u0259d\u0259n t\u0259sdiql\u0259nmi\u015f mesaj \u015fablonlar\u0131n\u0131 g\u00f6nd\u0259r\u0259 bil\u0259rsiniz v\u0259 bunun \u00fc\u00e7\u00fcn \u00f6d\u0259ni\u015f al\u0131nacaq.<\/li>\n
    3. Bu 24 saatl\u0131q p\u0259nc\u0259r\u0259d\u0259 chatbotlar v\u0259 mesajla\u015fma avtomatla\u015fd\u0131rmas\u0131ndan istifad\u0259 etm\u0259k olar.\u00a0Lakin mesajla\u015fma istifad\u0259\u00e7il\u0259rin canl\u0131 insan agenti il\u0259 \u0259laq\u0259 saxlamas\u0131 \u00fc\u00e7\u00fcn a\u00e7\u0131q \u015f\u0259kild\u0259 alternativ yollar t\u0259qdim etm\u0259lidir.<\/li>\n<\/ol>\n
      <\/span> 992<\/span> Views<\/span><\/div>","protected":false},"excerpt":{"rendered":"

      WhatsApp botlar\u0131 biznesiniz \u00fc\u00e7\u00fcn \u0259n yax\u015f\u0131 h\u0259ll yoludurmu? \u0130nsanlar Chatbotun \u0259vv\u0259lc\u0259d\u0259n doldurulmu\u015f mesajlarla istifad\u0259\u00e7il\u0259rl\u0259 \u00fcnsiyy\u0259t quran bir proqram oldu\u011funu s\u00f6yl\u0259dikd\u0259 bunu ba\u015fa d\u00fc\u015fm\u0259k asand\u0131r.\u00a0Bu \u00fcnsiyy\u0259t m\u0259tn v\u0259 ya h\u0259tta s\u0259s \u015f\u0259klind\u0259 ola bil\u0259r. Ancaq WhatsApp Chatbot \u00fc\u00e7\u00fcn onun t\u0259rifi t\u0259tbiqi il\u0259 g\u0259lir. WhatsApp Chatbot \u0259sas\u0259n WhatsApp Biznes Hesab\u0131n\u0131zda sat\u0131\u015f v\u0259 m\u00fc\u015ft\u0259ri d\u0259st\u0259yinizi avtomatla\u015fd\u0131rma\u011fa imkan verir<\/p>\n

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